The housing association have phased our their programmes but will continue to provide support services

After more than 30 years, A2Dominion has completed its withdrawal from providing care services and will refocus on core housing objectives.

The London and southern-England-based housing association owns or manages over 38,000 homes and has 1748 homes in development.

The social landlord, who provided domiciliary care services for more than three decades, began phasing out four programmes in Berkshire and Surrey at the start of 2023 amid what it describes as ‘growing challenges faced by the wider care sector’.

Michael Reece, chief property officer at A2Dominion, said: “We’d like to thank all our colleagues, partners and everyone else involved in helping us to deliver high-quality care services to our customers over many years.

“It was not a decision we took lightly and as a housing association with a social purpose we remain committed to helping those in vulnerable circumstances in any way we can, including through retirement living, our supported services and community investment programmes.

“Looking ahead our core focus remains unchanged and we will continue to work hard to deliver for all our customers and provide homes people love to live in.”

The HA says its Specialist Housing team will continue to provide vital support services, including for young people and parents, students and key workers, as well as those at risk of domestic abuse and homelessness.

As part of the business changes, a new director will be appointed to lead the Specialist Housing team, with the existing post-holder Jo Evans moving to become the first Director of Repairs and Maintenance.

The G15 housing association commissioned a review into its care and support services in 2022 against a backdrop of growing pressure on the wider sector over funding and labour.

It says: “The Group board made the tough decision to exit amid the squeezed margins involved in delivering front-line services.

“In our new corporate strategy, we outlined our commitment to providing value-for-money to customers, stakeholders and investors, and we were not prepared to compromise on the quality of service.”

A2Dominion says it worked closely with the local authorities in Reading, Spelthorne and Woking to ensure a smooth transition of its domiciliary care provision that provided personal care and practical support, including assistance with medication, to those in need.

The four tenders were transferred to new providers at the natural end of the contract and the business retains a significant interest in services going forward as it continues to manage the buildings where care is provided.