Mandatory qualifications for social housing managers

Mandatory qualifications for social housing managers

New rules form part of Bill to protect residents and raise standards in the sector

Social housing managers will now be required to hold an appropriate level housing management qualification to work in the sector.

The professional qualification will be regulated by Ofqual equivalent to a Level 4 or 5 Certificate or Diploma in Housing, or a foundation degree from the Chartered Institute of Housing.

Speaking about the new clause during the third reading of the Social Housing (Regulation) Bill in the House of Commons, Parliamentary Under Secretary of State (Levelling Up) Dehenna Davison said: “Relevant staff who are not already qualified will have to enrol on and complete the appropriate qualification within a specified timescale, which will be set following consultation.”

The new rules, which will affect around 25,000 managers across the sector, will bring social housing more closely into line with other sectors providing front line services, including social work, teaching, and health and care services. 

Any landlord who fails to meet the requirements of the new standards could receive an unlimited fine from the regulator.

Gavin Smart, CEO at Chartered Institute of Housing, said: “We welcome the government’s focus on and support for professionalism in housing. 

“We believe housing professionals should do all they can to ensure that tenants and residents have access to good quality, affordable homes; that they are treated with dignity and respect; and that their voices and views are heard and taken account of in decisions that affect them, their homes and the communities they live in and that the vast majority of housing professionals and organisations share this belief.

“We look forward to working with government to support organisations and individuals in achieving the qualifications needed under these new requirements.” 

The changes will be made through amendments to the Social Housing (Regulation) Bill which will drive up standards in the sector and hold landlords to account over the service they provide to their tenants. 

The Bill will also give the Regulator tougher new powers – allowing them to enter properties with only 48 hours’ notice and make emergency repairs with landlords footing the bill.

It follows Awaab’s Law, introduced earlier this year in the wake of the tragic death of two-year-old Awaab Ishak, which will force social landlords to fix damp and mould within strict time limits.

Secretary of State for Levelling Up, Housing and Communities Michael Gove said: “The Grenfell Tower tragedy and, more recently, the death of Awaab Ishak showed the devastating consequences of residents inexcusably being let down by poor performing landlords who consistently failed to listen to them.

“We know that many social housing residents are not receiving the service or respect they deserve.

“The changes we are delivering will make sure social housing managers across the country have the right skills and experience to deliver an excellent service and drive up standards across the board.”

New maintenance conditions to be added to London housing funding

New maintenance conditions to be added to London housing funding

Access to Mayor Sadiq Khan’s social housing grant programmes could be denied to London housing associations if homes they manage fall into disrepair.

Speaking to Inside Housing, deputy mayor for housing Tom Copley said of the current state of disrepair: “It is appalling, and there’s no doubt the sector itself collectively has dropped the ball. They’ve not been as focused on management and standards as they should be.”

He added: “We recently wrote to all of our delivery partners to let them know we’re introducing new funding conditions in our programme relating to management standards.

“Any action we take will be proportionate, but we’re very, very clear with our partners that [funding being taken away] is a very, very real risk for them.”

Sadiq Khan’s Affordable Homes Programme 2021-2026 (AHP) has a £4bn budget, which the mayor has committed to maximising the number of new homes in London, over half of which will be at social rent.

Eligibility for the grant funding already includes mandatory design, building safety and sustainability standards which investment partners are required to self-certify compliance with in advance of receiving payments.

Among the conditions are stipulations for the installation of Automatic Fire Suppression Systems, including (but not limited to) sprinklers, and that no combustible materials may be used in the external walls of all homes and buildings, regardless of their height.

London housing associations, stock-holding local authorities and for-profit providers are all among those allocated money from the AHP grant scheme.

In the same interview, Mr Copley was asked about the balance between penalising landlords for maintenance issues with meeting housing targets:

“At the end of the day, we’re not a regulator. But we do, I think, have a responsibility, given that we fund these organisations, to take a firm line with them where they’re not maintaining their existing stock properly. And it’s absolutely right for that threat to be hanging over them if they don’t bring their standards up.”

Meanwhile, the Government has announced Awaab’s Law to force social landlords to fix damp and mould within strict time limits, in a new amendment to the Social Housing Regulation Bill.

The new legislation comes in the wake of the tragic death of two-year-old Awaab Ishak, caused by the damp and mould in his home, which was managed by Rochdale Boroughwide Housing.

The Government continues to block funding to Rochdale Boroughwide Housing to build new homes until it can prove it is a responsible landlord.

A consultation will be launched later this year to set the timeframes within which landlords will have to act to investigate hazards and make repairs.

The new rules will form part of the tenancy agreement, so tenants can hold landlords to account by law if they fail to provide a decent home.

Secretary of State for Levelling Up, Housing and Communities Michael Gove said: “Those landlords who continue to drag their feet over dangerous damp and mould will face the full force of the law.

“Our Social Housing Bill will enshrine tenants’ rights in law and strengthen the Housing Ombudsman and Regulator’s powers so that poor social landlords have nowhere to hide.

“Awaab’s Law will help to ensure that homes across the country are safe, decent and warm.”